Dia off Encino, Ca () I signed up for eHarmony and, within 2 hours, chose to terminate once the I’d located websites I prominent. I experienced your website and you will is educated to-name an enthusiastic 800- amount. I became advised you to definitely due to the fact I in past times had a free account (that i during the good-faith sensed is signed) they’d personal the fresh new membership basically wished nonetheless they carry out not refund my mastercard to the $251 for the you to definitely-season membership. Y regarding Vancouver, Canada () I joined up with eHarmony set for a one-year-subscription out-of $250 (step 3 monthly obligations regarding $).
We closed my account on the internet and emailed a customer characteristics rep. My personal Summer bank card declaration suggests that eHarmony provides billed me personally $ to have a second cost. I emailed the company to try and eliminate this dilemma but the new effect I experienced straight back try they aren’t capable cancel my personal subscription plus the 3rd percentage would-be recharged with the . The reimburse policy is extremely vague and you will misleading. The buyers features associate. Courtney out-of Venice, Ca () I do believe eharmony has untrue advertisements. In the 1st section of the email they boost another promote out-of 3 months to the cost of step 1.
Therefore. Wayne off Coconut Creek, Florida () I’ve found the organization to be most deceitful. It market higher fits, nevertheless of these which they delivered myself were anything but. We subscribed to utilize the totally free 7-time demo. It didn’t benefit myself, therefore i made an effort to terminated on the internet but We obtained a message claiming I had to call throughout the business hours. Anyone I spoke to help you talked me out-of canceling because of the giving me a unique 7 100 % free days. I tried it again whilst still being wished to cancel but that it go out the person We talked so you can was rude and you will said I got moved through the 1 week demo. She said I’m able to perhaps not get a reimbursement and you may told myself just to continue using committed that we got currently reduced to own.
A month later, I found the support to-be bad rather than fulfilling my requires, so i made a decision to cancel the assistance
We told her which i wasn’t selecting employing properties but she told you too bad, you are not going to get a reimbursement. Miranda from Clarksville TN () I signed up for annually at eharmony becuase of one’s great “deal”. I found myself subscribed to weekly and you can chose to terminate my personal qualities (I got a thin point requirements as well as in 6 months We got over fifty las mujeres mГЎs bellas de ArГЎbigo fits, to me it actually was too crazy and there was no way to really browse thanks to all that with ease). It turned out that i is actually 8 period at night date limit and they’re going to not refund the money. I told all of them that they’ll charges me personally for the whole week, simply not the season in addition they failed to commit to they.
Then again, as you see, near the base of webpage, on 2nd in order to past section, it alter to 3 months into the cost of step one For each and every Day
I have tried numerous times locate ahold of someone and you will they continue telling us to develop a page, that we did and you may got a standard mode page back just how they could not assist me and that they were going to get their money, (whom anticipates complaints within just letter in the modern day? I have canceled my personal cards and you can plan to statement people later on fees since fraudulant. Meanwhile I will consistently inquire Louise Guerin (Consumer Relationships Manager) to have a solution. Yveth out of Lanham MD () Very upset, I siged up for 1 month demo, payed brand new subsription, their started thirty day period while the, I’ve emailed eharmony, terminated this new membership, they have not taken care of immediately me personally, otherwise returned my personal mony. They won’t checklist an unknown number so you’re able to customer support otherwise bring an email address to keep an open comunication.
